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Privacy Policy

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Here at Sanders Sound & Picture we take protecting your private data very seriously. Any information that you provide to us will be used lawfully and in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR).

We update our website regularly to make sure all of the information we provide is accurate.

What Data do we collect from you?

We collect your personal information when you contact us via email or by phone. This is to help inform us of your identity, when you send us a request, make an enquiry, or ask for a quote.

Your personal information may include:

  • Title, Name and Home Postal Address

  • Email Address, Phone Number and Mobile Number

  • Company's Name, Company's Postal Address, and Your Company's Contact information​​

We do not take card payments on our site. All payments that you make are taken through the preferred online retailer of your choosing, and then the royalties are transferred to us via BACS.

 

For commissions we only accept BACS (unless we interact with you outside of the internet, in that case we also take cash and cheque), which you can pay to us through the information provided by us on our invoices, once we have completed the work for you. This means that we do not store any of your personal financial information, unless you have invoiced us for work we have requested from you, or in the case you have requested a refund for our services.​​

Why do we collect this data?

We collect your personal information when you contact us via email and phone call, so that we can provide the best and the most accurate service to your request, whatever that maybe.

 

​The only reasons for us to ask you for your personal information are to provide our services and obligations to you, and to comply with legal requirements and regulations.​​

How do we use that data?

We use your personal information for our own record keeping, to update your personal information in our records, and to send you relevant information regarding any requests you have made to us.

We may use your email address to send you useful information to update you about us and our services. If you do not want to receive these emails, please feel free to reply to them, and tell us to not include your email address as a recipient any more. 

We may also send you a news letter if you have subscribed to them. If you have subscribed to them, but you want to 'opt-out' of the subscription, please hit the 'unsubscribe' button at the bottom of the email.

We will not pass on any of your personal information without your consent first.

Nor will we sell your personal information to organisations for their own use.

The only exception to the last two statements is if there was a legal obligation asked by a government or a law enforcement authority.

The only personal information we keep of yours is the most recent and accurate information you have provided to us to date. If you would like to know what personal information we have from you on our records, update it, or have your personal information removed from our records. Please email us at: sanderssoundandpicture@yahoo.com ​​

How Secure is your data?

Here at Sanders Sound & Picture we make sure that our customers' and suppliers' personal data is kept securely at all times within the company. Only authorised personnel can access your personal information, and your personal information can only be transferred by secure means.

We will only hold onto your personal information as long as it is needed to complete our business's services with you. 

In the event that there is a data breach in our company we will let you know as soon as possible through secure means, and in accordance with the EU General Data Protection Regulation. It may also be necessary to notify the Information Commissioner’s Office (ICO).​​

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